We did it again: another customer happy at last. But that is not the only result of this successful project. We also made a success story of it, in order to better show you what we were up to the last few months (apart from working on all the other important projects):
Our current success story leads us to Lyon, or more precisely to Technoform Bautec France – TIS Division, the part of the Technoform Group that produces over 300 million meters of isolating profiles for windows, doors and facades per annum. Together with the employees at Technoform ITWU has developed a fast and flexible application for web and offline access that is based on a Java application server and provides a comprehensive overview of the different frame systems used by Technoform’s customers.
Sales people and technical designers at the different TIS-Division subsidiaries were missing a unified source of information where they could look up specified product information on their customers’ frame systems. This was needed badly on the one hand for the sales people to present an optimized and holistic system orientation especially to their international customers and on the other hand for the technical designers who should be able to analyse and compare existing frame systems and learn from the huge know-how of their colleagues.
Why ITWU –Technoform insight and web development expertise
Due to our long relationship with Technoform in Germany and the resulting knowledge of their IT systems combined with our expertise in the development of IT solutions for the Web it was no problem for us to create a flexible web application that catalogs the customers’ profile systems and to make it available offline for sales people on the road. The cooperation with the TIS-Division employees was as always very successful as they were spending a lot of their time concepting, testing and filling the application with data. There constant feedback on the ongoing development process was very helpful and resulted in the application fitting exactly Technoform’s needs.
Project outcome: a promising tool
The long-term success of the project “System catalog (SysCat)” is hugely dependent on the employees’ willingness to substitute their “old ways” of gaining information that they used for years within the different subsidiaries of Technoform. Anyway, Nicolas Dupoyet – CEO at the Lyon subsidiary – is certain that our solution will be well used: SysCat is intuitive and highly flexible to deploy because of its development as a browser based application with a responsive user interface. Therefore it is compatible with almost every operating system on a diversity of devices. Furthermore the application can be used offline e.g. as a local replica on a notebook providing sales people of the TIS division especially on their business trips with unlimited access to their data. The Grid that ITWU deployed in the application gives the user the opportunity to filter the whole database within seconds relating to a variety of different specifications, for example related to customers, to dimensions of the framing systems or to their brand. A highly appreciated feature is the possibility to export certain database entries to a PDF file. This way the sales people can present their clients the relevant entries without the potential danger of revealing other customers’ data from within the SysCat. The TIS division is deeply contented with ITWU’s solution and already plans to hire ITWU for future extensions of the System catalog.
A Grid gives an overview of every single entry within the SysCat and can be flexibly customized to the needs of the current user in many different ways, e.g. by filtering, deleting or sorting of the columns.
Selected entries of the SysCat can be exported to PDF or Excel by a simple click. This way during a customer appointment the focus stays on the data important for the customer while the data of other clients remain secured within the SysCat.
You want to know more about our project “System catalog”? Go ahead and read the complete Technoform success story. We do hope that this success story shows you once more how you can optimize your processes with ITWU’s help and extensive know-how.
The Technoform success story at a glance
More ITWU success stories
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